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Step Stools
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Tank Toppers
Children's Furniture
Toy Chests
Step Stools
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Beds
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Furniture
Bed Stools
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Furniture
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Camper & Boat
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Home
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POLICIES |
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PAYMENT |
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Payment methods accepted:
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PayPal, Credit Card by phone (Visa,
MasterCard, American Express, Discover), Personal Check by Mail,
Money Order by Mail. |
Credit cards will be charged immediately following order placement.
Checks and Money Orders will be cashed immediately upon receipt.
Due to the custom nature of our products, orders will not be
processed until funds have cleared. |
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CANCELLATION |
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Orders may be cancelled, at no charge,
within 24 hours of order placement, if the order has not already
shipped.
For standard products, once we have stained the product to your order, a 25% restocking fee
will apply to any cancelled orders.
For products that are built to customer specified dimensions,
cancellations after 24 hours from order placement will not be
accepted. |
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SHIPPING DAMAGE |
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All products that can be shipped via
Federal Express Ground or Home Delivery service will be shipped via
Federal Express.
All Products shipped via Federal Express will be shipped with
insurance for the value of the item.
In the event of loss or damage during shipping, Advantage Woodworks
will work with the customer and the shipper to resolve any claims.
Once a claim has been resolved, and the damaged product returned to
Advantage Woodworks, we will repair or replace the damaged item, at
our discretion. |
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WARRANTY |
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All Advantage Woodworks products are
warranted against defects in materials or workmanship for a period
of two years from the date the item is shipped. Advantage
Woodworks will repair or replace, at our discretion, any item found
to be defective. |
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